At Footy, we take pride in delivering high-quality products and a smooth customer experience. To maintain fairness and clarity, please take a moment to read our return policy below:
🚫 No Returns for Size Issues
Please note that we do not accept returns or exchanges due to size mismatches. We strongly encourage all customers to refer to our size guide carefully before placing an order. If you need help choosing the right size, feel free to reach out to us before your purchase.
✅ Returns for Damaged Items Only
We only accept returns if the product is damaged or defective upon delivery. To be eligible:
- You must inform us within 24 hours of receiving the item
- Clear photos of the damaged product and packaging must be emailed to [your email address]
- The item must be unused and in its original packaging
After review, if the return is approved, we will arrange a replacement or store credit — refunds are not provided.
💸 No Refunds
Please note that we do not offer cash refunds under any circumstance. Approved returns will be eligible for a replacement or store credit only.
Need help?
If you have any questions or concerns, feel free to contact us at 0755407725 — we’re here to help!